To insure that your plants will arrive in top condition with the least amount of stress please ship 3 Day Select. Use 2 Day Select if you need it a day sooner. It is okay to use UPS Ground if you live in the Western States of CA, OR, WA, and NV.
We pack on Sundays then ship on Mondays - cutoff time for next Mondays shipment is noon Saturday.
When ordering online within the continental US, ground shipping charges are calculated directly from the UPS. Pricing is based on your location and can be accessed as you check out.
Shipping Each Maple West of the Rockies: (1 gal) $14.50 - (2 gal) $18.50
Shipping Each Maple East of the Rockies: (1 gal) $23.50 - (2 gal) $32.50
I am sorry to say that it has proved to be quite frustrating dealing with international customs. At this time we are no longer shipping Internationally.
We use a lot of care to grow what we feel are high quality plants and we want to see that they make it to their new home safely. We will not ship while the plants are pushing in the Spring so there may be a wait of two to three weeks during this time. We ship on Mondays so that your trees will not sit in the UPS truck over the weekend
To facilitate low stress during shipping, your plant will be shipped in it's container. Sometimes the 2 gallon plants will need to have their container removed to ship. When this happens a minimal amount of soil is disturbed from their roots during this process to insure that the root integrity is maintained. The ball of roots and soil will be wrapped in plastic. We understand how important it is to keep the root hairs from damage and drying. Since our plants are container grown it is easy to ship you plants that will arrive in great health. We will notify you of the exact date by email several days prior to shipping your order.
While we do our best to meet your requested shipping date, plant availability and extreme hot or cold temperatures may affect the exact week your order will be shipped. Typically, plant orders go out the following Monday after an order is recieved.
Plant orders are packed on Sundays and Monday and shipped each Monday morning. To ensure your plants arrive in good condition, they must reach their destination by the end of the week, so that they don't spend the weekend in a sweltering warehouse somewhere.
If you would like your shipment sent a particular week, your order, including payment information, must be placed no later than 2:00 pm the previous Friday. We cannot make changes to orders any later than noon the Saturday before the order is to be shipped.
If for some reason an order needs to be canceled after your order has been packed, a restocking fee of $5.00 per plant will be charged. This fee is to cover pulling plants from the field, labeling, sorting, bagging, wrapping, boxing and then unpacking to return the plants to the field.
If you are having a tree replaced you are responsible for the shipping charges. Please click on the site below to purchase shipping for your replacement tree.