To insure that your plants will arrive in top condition with the least amount of stress please ship 3 Day Select. When trees are dormant in winter Ground Shipping is fine for shipping back East - but shipping will take about a week.
Use UPS Ground if you live in the Western States of CA, OR, WA, and NV - it will get there faster or as fast as 3-Day Select.
We pack on Sundays then ship on Mondays - cutoff time for next Mondays shipment is noon Saturday. The day we ship your order UPS will notify you by email the day your order is to arrive along with a tracking number.
I am sorry to say that it has proved to be quite frustrating dealing with international customs. At this time we are no longer shipping Internationally.
Plant orders are packed on Sundays and Monday and shipped each Monday morning. To ensure your plants arrive in good condition, we want them to reach their destination by the end of the week, so that they don't spend the weekend in a sweltering warehouse somewhere. To insure fast delivery - choose 3 -day when shipping back East. When plants are dormant - ground shipping - which may take up to a week is fine.
We use a lot of care to grow what we feel are high quality plants and we want to see that they make it to their new home safely. We will not ship while the plants are pushing in the Spring so there may be a wait of two to three weeks during this time.
To facilitate low stress during shipping, your plant will be shipped in it's container. Since our plants are container grown it is easy to ship you plants that will arrive in great health.
While we do our best to meet your requested shipping date, plant availability and extreme hot or cold temperatures may affect the exact week your order will be shipped. Typically, plant orders go out the following Monday after an order is recieved.
If you would like your shipment sent a particular week we are happy to do that. When checking out specifiy the ship date in the "special instructions" area.
If you are having a tree replaced you are responsible for the shipping charges. Please click on the site below to purchase shipping for your replacement tree.